Knowledge Base
Please check to see if any of these answers address your problem prior to opening a support ticket.
General
- What is a VPN? How does it work?
- How does it compare to Tor?
- Do you propose an affiliate program?
- Is P2P allowed?
- Do you limit bandwidth usage?
- Do you censor some websites or protocols?
- Will there be more servers/countries available?
- Is it really anonymous?
Account
- Can I have a trial account?
- Can I use my account on multiple devices?
- Which payment methods are supported?
Technical
- Is it free software?
- Do you support IPv6?
- Can I have a dedicated IP address?
- Which protocols are supported?
- What kind of encryption is used?