VPN

Please check to see if any of these answers address your problem prior to opening a support ticket.

General

• What is a VPN? How does it work?
• Will there be more servers/countries available?
• Do you censor some websites or protocols?
• Is it really anonymous?
• How does it compare to Tor?
• Do you propose an affiliate program?
• Do you limit bandwidth usage?
• Is P2P allowed?

Account

• Can I use my account on multiple devices?
• Can I have a trial account?
• Which payment methods are supported?

Technical

• Do you support IPv6?
• Is it free software?
• Can I have a dedicated IP address?
• Which protocols are supported?
• What kind of encryption is used?

Troubleshooting

• Windows - "netsh command failed"
• Windows - "Multiple TAP-Windows adapters"